Achieve 70% CS Hour Savings by Automating Repetitive Workflows

Replace manual tracking and communications in high-volume CS with an AI agent like QBee, which proactively pushes customized updates, confirms receipts, and manages 40+ deliverables (booths, badges, logos, deadlines) across 150+ accounts. This eliminates spreadsheet checks, repetitive emails, asset chases, and portal logins—freeing humans for strategic relationship work. Result: internal teams save 65% hours (status updates, QBRs), sponsors save 75% (no manual uploads or follow-ups), blending to 70% total reduction and 3x multiplier on remaining human capacity. Humans stay copied on all interactions; 90% of customers prefer agent handling for speed.

Boost Customer Completion and Satisfaction Proactively

QBee transforms sponsor experience by delivering always-current task lists without logins, reducing friction that caused delays and fire drills. Outcomes: faster responses, higher deliverable completion (one sponsor finished in 1 day vs. months prior), fewer urgents, and praise as "most organized event team." Proactively timing info pushes ensures on-time compliance without nagging—key to turning miserable processes into efficient ones, benefiting both sides beyond efficiency.

Build Lean Agents Only When Off-the-Shelf Fails: 90/10 Rule

QBee's v1 took 3 weeks on Replit by Chief AI Officer Amelia; 4-6 weeks production iteration for autonomy. Total cost: $200, but factor high-skill human time. Follow 90/10 rule—buy agents if available (most CS platforms are dashboards, not doers); build just the 10% gap. QBee can't yet handle all complex/sensitive cases (5-10%), preserving human roles. Replace with better third-party instantly. Deploy similar for operational CS layers to capture 3x daily multiplier—no human scales daily personalized check-ins across 150 accounts.