Invest in Controversy for High-Upside Founders
Khosla Ventures partner Jon Chu targets founders amid scandal or failure, arguing groupthink distorts narratives and overlooks growth potential. He cites Parker Conrad, ousted from Zenefits in 2016 amid criticism, who then built Rippling to a $17B valuation. For Ian Crosby, fired from Bench in 2021 after rejecting a $250M Brex acquisition—amid cash burn and leadership friction—Chu verified post-Bench references: Crosby joined Shopify, founded Teal (acquired by Mercury after 18 months), gaining lessons from three roles. Chu notes Crosby 'took a big swing, made mistakes,' but executives praised him, justifying the $10M Seed alongside Basis Set and Shopify's Tobias Lütke.
Build Fully Autonomous AI Accounting, or Bust
Synthetic targets accrual-based financials for AI/software startups using no-human AI bookkeeping, unlike Xero's human reliance. Crosby insists on full autonomy before launch, even if current models err on calculations—prototype succeeds narrowly but risks scaling, akin to a self-driving car mastering one street but crashing on others. With 'years of cash,' Crosby plans patience for foundational models to mature, avoiding partial automation pitfalls that doomed Bench.
Trade-offs of Ambitious AI Visions
Crosby's repeat founder status post-Bench shutdown (2024, sold for scraps, stranding thousands of clients) highlights risks: boards may oust on strategy disagreements during downturns. Yet it enables pivots—Teal's quick exit proves recovery paths. Synthetic's narrow focus mitigates early errors but limits initial market; waiting on AI advances buys time but demands runway discipline amid unproven tech feasibility.